Bank of America, which has previously been criticized for targeting conservative causes, left customers in shock on Wednesday when many logged in to find their balances had mysteriously dropped to zero. Thousands of users across the country reported outages and issues accessing their accounts, with complaints peaking around 1 PM ET.
Frustrated customers quickly turned to social media, posting on X (formerly Twitter) and Reddit about the missing balances. While some could intermittently access their accounts, others were locked out entirely. Bank of America’s app confirmed that accounts were temporarily unavailable, but no clear reason for the outage was provided.
With 58 million digital customers relying on the bank, the issue has caused widespread concern. Bank of America’s left-leaning stance, particularly its past actions against conservative groups, has already alienated many, and this outage adds to their dissatisfaction. While other companies, like Verizon and Spotify, also experienced service disruptions this week, the cause behind Bank of America’s issue remains unknown.
Customers now await an official response from the bank as they seek answers and hope for their funds to be restored. The incident has only amplified frustration with Bank of America’s operations and its past controversial stances.
